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Desert Valley Hospital Named One of the Nation’s 100 Top Hospitals by Thomson Reuters for the 6th time

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CONTACT:  Jana Bullock, 760-241-8000, ext. 8761

Desert Valley Hospital Named One of the Nation’s 100 Top Hospitals by Thomson Reuters for the 6th time

Anaheim, Calif., April 16, 2012 – Desert Valley Hospital today was named a “100 Top Hospital” by Thomson Reuters, the world’s leading provider of information and solutions to improve the cost and quality of healthcare. This is the sixth time Desert Valley Hospital has earned the national recognition.

“This award reflects the commitment to excellence and the dedicated patient care that our hospital provides daily,” said Margaret R. Peterson, PhD, CEO of Desert Valley Hospital. “We are proud to be acknowledged as a leader in health care with this prestigious award.”

With nearly 3,000 U.S. hospitals surveyed, the hospitals demonstrated that high-quality patient outcomes can be achieved while improving efficiency.  According to Thomson Reuters, if all hospitals performed at the same level as the 100 Top Hospitals award winners:

•    More than 186,000 additional lives could be saved.
•    Approximately 56,000 additional patients could be complication-free.
•    More than $4.3 billion could be saved.
•    The average patient stay would decrease by nearly half a day.
•    The typical winning hospital charges $464 less per discharge than the typical non-winner.

“This prestigious recognition speaks volumes to our commitment to quality patient care,” said Prem Reddy, MD, FACC, FCCP, Chairman, President and CEO of Prime Healthcare Services. “I congratulate the physicians, nurses and staff at these hospitals for their deep devotion to the highest standards of quality care in the country.”

Five of the nine California community hospitals that earned the Thomson Reuters “100 Top Hospitals: National Benchmarks for Success, 2012” were Prime Healthcare hospitals: Centinela Hospital Medical Center, among the large community hospitals, Chino Valley Medical Center, Garden Grove Hospital Medical Center, West Anaheim Medical Center [three-time winner], among the medium community hospitals, and Desert Valley Hospital [six-time winner], among the small community hospitals. This is the thirteenth time a Prime Healthcare hospital has been recognized with this honor.

The Thomson Reuters 100 Top Hospitals study evaluates performance in 10 areas: mortality; medical complications; patient safety; average patient stay; expenses; profitability; patient satisfaction; adherence to clinical standards of care; post-discharge mortality; and readmission rates for acute myocardial infarction (heart attack), heart failure, and pneumonia. The study has been conducted annually since 1993. Hospitals do not apply, and winners do not pay to market this honor.

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The Human Effect Of Desert Valley Hospital: The Exciting Life And Times Of Jack Carey

High Desert Daily

March 18, 2012
By Nolan Patrick Smith

(Victorville) In the past articles in the Desert Valley Hospital series, we covered the new extension as well as the technology utilized by the hospital. For the last part in the series, we wanted to focus on the lives affected by Desert Valley Hospital. It is our pleasure to bring you to story of Mr. Jack Carey, who High Desert Daily was very fortunate to sit down and speak with about his life and his experience with Desert Valley Hospital.

92-year-old Hesperia resident Jack Carey has lived a life full of excitement and intrigue, but if you ask him to tell you a little about  himself, he’ll reply, “Not much, I’m a loser,” with a smile on his face. Mr. Carey has seen the world, and is one of the last living Pearl Harbor survivors, as he served in the Army at the time Pearl Harbor was attacked. Carey recounts the day with impeccable detail, as the memory will always be etched in his mind. “In 1941, I joined the army before the Japanese bombed, before the war started. In September or October, something like that, I enlisted and a couple of months later is when the Japanese bombed Pearl Harbor. At that time, I was stationed at Schofield Barracks, under my recruit training in the Army. There was nothing much we could do because it was a sneak attack. I was eating breakfast at the time, with two or three other guys having breakfast. Then we heard the planes diving in, and we thought it was our own aircrafts training on maneuvers. A few seconds later, we heard all the explosions going on, and that was when the bombs were being dropped. We were stationed right across from where the bombs were dropped, right across from Pearl Harbor. So we all ran out of the mess hall, pots and pans flying everywhere. I don’t know if you saw that movie From Here to Eternity? It was exactly like that.”

Carey was only 21-years-old when he enlisted into the Army, not knowing that war was just around the corner. “We took cover because we saw the planes coming back; a few of the guys got killed alongside of me, but I survived. After that, we strung barbed wire around Waikiki Beach, we were expecting a Japanese invasion, and we thought they were going to invade the island, which they never did. That lasted a couple of weeks, then we got ready to go overseas, to the South Pacific islands; Guam, New Georgia, Bougainville, New Britain, the Philippines, so we battled all over those islands. We took the town of Manila. I was in the 25th Division; the Lightning Division is what they called us in those days. The war was just starting when the bombs were dropped. I’m just lucky I never got wounded. God was with me; someone was looking over my shoulder.”

Only a month after being discharged, Carey was hit with another surprise in the form of Malaria.  “Never got wounded but I got Malaria pretty bad. I didn’t get it until a month after I got discharged. I got the fever real bad and was shaking; I didn’t know what I had. My mom called the family doctor and he said “oh, that guy has Malaria!” They came out in an old World War 1 ambulance, they carried me out in a stretcher, my legs we all hanging way over the stretcher,” Carey said with a chuckle.  “I was in the hospital for a week and a half to two weeks and had two or three attacks while I was in the hospital, and that was way back in 1945.”

Upon serving in the Army, Carey went on to work for the Chevron Oil Company, which was known as Standard Oil at the time. He was there for 35 years, retired when he was 60, yet was still working after retiring in 1992. An extremely active man, Carey had his own construction business, which his son now runs, worked for the county fire department, but left because there was too much sitting around, and has a large family. “I had a nice family, three boys and one girl and lots of grandkids. Big family. Nice family too, they make sure I am doing all right.”

Up until recently, Mr. Carey never had a problem with his heart, but he noticed something different while doing his normal routines. He never smokes, never drinks, and works out on a regular basis, so getting winded one day took him by surprise. “I kind of got out of breath. I have two dogs; well I got three because the neighbor’s dog comes over. So I was walking the dogs, I came back and I got kind of tired from coming up and down slopes, and that’s not like me. So I went to the doctor, Dr. Jacob, he said everything looked good to him, but he wanted to be sure so he sent me to Dr. Pean, who took all these tests. He called me a couple days later and said, “You know, Mr. Carey, you are going to need a pacemaker.” I said what? I heard of guys having it, but I never imagined I would need one.”

Dr. Jules Pean, MD, Cardiologist at Desert Valley Medical Group, handled the procedure on January 3rd, 2012. When Carey was asked about the procedure, he replied, “It was a peace of cake to put that in, nothing to it. I was wide-awake the whole time. I spent the night at the hospital, because they wanted to make sure I was ok to go home. It’s working perfectly, I can’t even tell it’s there.” Carey’s Wife, Darlene, took care of him while he recovered from the procedure. “She’s very good to me, when I was recovering she treated me like a king. She’s a very good person; she remembers things I forget, good or bad.”

So how has the pacemaker affected his life? Mr. Carey has always been an extremely active person; he swam his whole life, even competed in competitions, boxed, as well as rode bikes with his wife. Has the pacemaker slowed him down at all at the age of 92? When asked what he does as a hobby these days, perhaps golfing, he replied, “That’s a sissy game, why don’t those guys get some real exercise? I punch the bag everyday. The yard keeps me going too, and working with my boy.” Mr. Carey continues to work with his son in carpentry from time to time, as well as maintains his yard and lap pool, which he swims in regularly.

When speaking with Mr. Carey, I noticed his perfect posture, as well as his ability to walk on his own with no cane. He only needs glasses to read the fine print, otherwise he can see fine.  A man of great stature, Mr. Carey has one of the best senses of humors I have had the pleasure in meeting, as he told me about his recent check up for his hearing aide,  “I feel pretty good, I went in there the other day and the doctor asked me “How do you feel, Mr. Carey?” I said “how are you supposed to feel when your 92?” I guess I feel alright, I was able to come in without a cane, the doctor laughed at that.” The smile was constant on Carey during the whole interview, as he laughed and joked about many aspects in his life. Carey maintains himself by continuing not to drink or smoke, and to always have a good outlook on life.

We would like to thank Mr. Carey for taking the time to share his adventurous life with us and with all the readers of High Desert Daily. We would also like to thank Desert Valley Medical Group for arranging this meeting. For more information on Desert Valley Hospital, make sure to visit them online at www.dvmc.com.

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A Threepeat for Dr. Thakker

Dr. Suman P. Thakker, Board Certified in Rheumatology and Internal Medicine made the latest Inland Empire Magazine readers poll of favorite doctors for the third year in a row. Dr. Thakker is a member of Desert Valley Medical Group and is on staff at Desert Valley Hospital which was voted a Top Hospital in the Nation. His exceptional understanding of chronic illnesses has helped countless High Desert patients manage their ailments and maintain a good quality of life. His kind manner and compassionate care have earned him kudos from the community. We are proud to call Dr. Thakker one of our own and extend our warmest congratulations for this well-deserved honor.

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Desert Valley awards $100,000 in scholarships – Victorville Daily Press

Desert Valley awards $100,000 in scholarships – Victorville Daily Press http://bit.ly/oMc7g9

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Prime Continues to Thrive in the Volatile World of Healthcare Delivery

“Charting a new course in healthcare management”. So reads the copy on Prime Healthcare Services website and with good reason. The Ontario, CA, based healthcare system continues to expand its growing network of 14 acute care hospitals throughout the State.

Over the past decade, Prime has steadfastly adhered to a strategy based on sound business principles without ever compromising the quality of patient care. While many hospitals failed to keep up with the increasing costs of providing care to patients in the face of dramatically declining reimbursement rates, Prime saw an opportunity to revive ailing hospitals.

The word ‘profit’ has traditionally been taboo in the world of healthcare but the reality is that financial success can go hand in hand with quality medical care and Prime has proven it time and again. By employing a progressive and innovative management model, Prime is now recognized as the top performing healthcare network on the West Coast.

Community hospitals have to operate for the long run and in order for this to happen, medical care and financial success have to go hand in hand. Prime are gradually changing the mentality that health care is not supposed to be profitable. Ensuring that a hospital can support itself financially may seem a novel concept for some, but for Prime, a hospital must be operated in a way that will allow it to sustain itself even the toughest economic times.

Prime identifies community-based hospitals that are deep in the red and on the brink of closure. Following a successful acquisition Prime steps in and turns the hospital into a profitable and quality functioning operation. Sometimes it can involve tough decisions about redeploying staff and resources but every effort is made to minimize the impact on the community.

Hospitals are now seeing a larger percentage of acutely ill patients who need a higher level of care as insurance companies are sending more patients for elective cases to diagnostic centers. In today’s tough economic climate emergency rooms are being flooded with patients with no money and no insurance. Recent data shows that 35 to 40 percent of emergency room patients are without means to pay for their medical bills. In addition, patients are waiting until the eleventh hour to come to hospital emergency rooms and often have multiple medical issues that consume a lot more resources than the cost of providing preventative health care.

Following an acquisition, Prime invests millions of dollars into the infrastructure, including technological investments such as paperless records systems, new medical equipment, and digitalized radiology and information systems to provide up to the minute clinical and financial data. Prime then looks at the operational side focusing on five core measures to successfully run its hospitals: clinical quality efficiency, morality, medical complications, patience safety and average length of stay conforming to clinical standards of care.

The flow of patients is critical and Prime has established an impressive performance record in its ERs. Prime expects patients to be seen by a physician within 30 minutes of entering the emergency room.

Prime is viewed as something of an anomaly in the healthcare industry but continually defies the skeptics who are resigned to the notion that small hospitals can not survive. In the meantime, the accolades, awards and recognitions keep pouring in. Thomson Reuters Research identified Prime Healthcare Services, Inc. as one of the Top 10 United States Health Systems based on clinical performance. Of the 252 health care systems that participated in the polling of the clinical data, Prime was the only health care system chosen west of the Mississippi. The study relied on public data from the 2006 and 2007 Medicare Provider Analysis and Review data and the CMS Hospital Compare data sets.

Prime’s Desert Valley Hospital and West Anaheim Medical Center were named two of the top four California medical facilities on the Modern Healthcare Top 100 list. Three of Prime’s hospitals (West Anaheim, Centinela Hospital Medical Center and La Palma Intercommunity Hospital) were named on US News and World Report’s 2009 Best Hospitals’ List.

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High Desert Senior Wellness Center Opens

Desert Valley Medical Group recently hosted a Grand Opening and Ribbon Cutting ceremony for the new Senior Wellness Center in Apple Valley. The center is located just outside of the Jess Ranch community at 19181 Town Center Drive. Over 100 members of the business community attended including local dignitaries as well as City and State Officials who presented resolutions for the opening. Renowned High Desert philanthropist Dr. Prem Reddy, Chairman of the Board of Desert Valley Hospital and Prime Healthcare Services was also in attendance.

Guests enjoyed a Farmer’s Market themed presentation complete with fresh fruits and vegetable, and displays that promoted the healthy living goals of the new Center. Many services are offered including free health screenings, wellness workshops, health education, and social activities.

The Wellness Center has a large meeting area, 2 exam rooms, a physician’s office, and conference room or consultation room. It is staffed by volunteers from the Hospital Auxiliary. Designed with Seniors in mind, the location next to several senior communities, make it a natural gathering place for health and wellness events and resource information.

Margaret Peterson, CEO for Desert Valley Medical Group, said, “We offer health screenings, blood sugar testing, blood pressure checks, and flu shots. The focus is health promotion and illness prevention. Our role is to help patients manage their health better.”

The Center is available to everyone in the community and is open weekdays from 9:00am to 4:00pm.

Prime Healthcare Services (PHS) operates Desert Valley Hospital, a member of its highly acclaimed,14-hospital, statewide healthcare network. The rapidly expanding organization focuses on meeting the needs of each community it serves and the High Desert community of the Inland Empire has a large senior population that is underserved. The new Senior Wellness Center will go a long way to meeting many of those needs and is another example of PHS’s commitment  to providing comprehensive care to each of its communities.

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Prime Location for Senior Wellness Center!

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Desert Valley Hospital Meets 2030 Seismic Requirements Well Ahead of Schedule

High Desert Facility Is Ready For The Big One.

VICTORVILLE CA – Desert Valley Hospital, long recognized as a Top 100 Hospital in the Nation, continues to set the quality and patient safety standard for healthcare facilities in California.

The recent catastrophic earthquakes in New Zealand and Japan bring the issue of seismic risk into sharp focus. California has mandated that all hospitals are compliant with seismic regulations that require them to invest in expensive structural retrofitting to meet stringent structural performance requirements. The first significant deadline is 1/1/2013 in which hospitals must meet certain minimum compliance criteria. The 2nd significant deadline is 1/1/2030 which requires full compliance.

Senate Bill 1953 was first introduced following the1994 Northridge Quake and has been amended several times. Each general acute care hospital facility must be at certain seismic performance category levels within specified time frames.

Desert Valley Hospital (DVH) is the only High Desert hospital to be rated SPC-5, the highest possible rating, making DVH compliant past 2030. Other structural performance requirements have also been met or exceeded in all applicable classifications of hospital building seismic-safety levels.

“Making sure our hospital can withstand a catastrophic, high magnitude earthquake today, and in the future is a top priority. We have already met the State seismic requirements almost 20 years ahead of schedule, and in some cases, exceeded them, as no cost is too great to protect the safety of our patients,” stated Pat Silvestri, Chief Facilities & Development Officer for Prime Healthcare Services.

The Hospital will be opening its major expansion this summer which will add 53 Medical Surgical Beds, 12 Intensive Care Unit Beds, two Cardiac Catheterization beds, two Operating Room/Suites. and an Open Heart Surgery Suite.

“Hospitals that fail to comply will no longer be allowed to provide acute care services because of the risk of collapse or significant loss of life in the event of an earthquake. Desert Valley Hospital’s high standards extend beyond quality patient care. This is another example of how we make significant investments in facilities improvement for patient safety,” stated Silvestri.

Desert Valley Hospital, is an 83-bed, acute care hospital located in Victorville, California. For more information please contact Jana Bullock at jbullock@primehealthcare.com.

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Desert Valley Senior Wellness Center Weekly Events

Mondays: Knitting Club 1.30-2.30 pm
Tuesdays: Coffee & Current Events 10-11am
Wednesdays: Tea & Talk 2.30-3.30pm
Thursdays: Exercise Class 11-Noon

RSVP 760-961-8363

19181 Town Center Drive Apple Valley 760-961-8363

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ADELANTO Urgent Care/Walk-In Clinic

For Those Bumps, Breaks, Bruises, Flu & Colds. You Walk In, and You Walk Out. No appointments needed. Same-day care for colds, flu, allergies, sprains and fractures.

11499 Bartlett Avenue, Adelanto
Monday – Friday 8:00am-5:00pm

For a life-threatening emergency, please dial 9-1-1.

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